Privacy Policy

Effective Date: 1 January 2025

Welcome to Performance Car Prints! Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.performancecarprints.com("Website") and make a purchase from us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Definitions

  • "Company," "We," "Us," or "Our": Refers to Performance Car Prints, the provider of the products and services.

  • "Customer," "You," or "Your": Refers to the individual or entity purchasing products from Performance Car Prints.

  • "Personal Data": Any information that can be used to identify you as an individual, directly or indirectly.

  • "Data Controller": The entity that determines the purposes and means of processing your personal data.

  • "Data Processor": The entity that processes personal data on behalf of the Data Controller.

2. Information We Collect

2.1 Personal Information

When you interact with us, we may collect the following personal information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Payment Information: Credit/Debit card details, PayPal account information, or other payment methods.

  • Order Information: Details of the products you purchase, customization options selected, and order history.

  • Account Information: If you create an account, we collect your username and password.

  • Communication Preferences: Preferences regarding how you wish to be contacted by us.

2.2 Non-Personal Information

We may also collect non-personal information, such as:

  • Technical Data: IP address, browser type, operating system, and browsing behaviour on our Website.

  • Usage Data: Information about how you use our Website, products, and services.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To Process Orders: To fulfill your orders, including manufacturing custom products, processing payments, and arranging shipping.

  • To Communicate with You: To send order confirmations, shipping updates, and respond to your inquiries.

  • To Improve Our Services: To understand how customers use our Website and products, allowing us to enhance your experience.

  • Marketing: To send you promotional materials, newsletters, and updates about our products and services, based on your preferences.

  • Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: Processing your data is necessary to fulfil our contractual obligations to you when you make a purchase.

  • Consent: Where you have given explicit consent for us to process your data for specific purposes, such as receiving marketing communications.

  • Legitimate Interests: For our legitimate business interests, such as improving our services and communicating with customers, provided these interests do not override your privacy rights.

5. Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

  • Service Providers: Trusted third parties who assist us in operating our Website, fulfilling orders, processing payments, and delivering products (e.g., payment processors, shipping companies).

  • Legal Requirements: When required by law, regulation, or legal process, we may disclose your information.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the new owner.

Note: We ensure that all third parties who process your data are compliant with relevant data protection laws and are contractually obligated to protect your information.

6. Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes:

  • Encryption: Protecting sensitive information such as payment details through encryption.

  • Access Controls: Restricting access to personal data to authorised personnel only.

  • Regular Audits: Conducting regular security assessments to identify and address potential vulnerabilities.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes:

  • Order Fulfillment: Retaining order information for the duration necessary to process and deliver your purchases.

  • Legal Obligations: Keeping records as required by applicable laws and regulations.

  • Business Operations: Maintaining customer records to support ongoing business activities and relationships.

8. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you.

  • Right to Rectification: You can request correction of any inaccurate or incomplete personal data.

  • Right to Erasure: You can request deletion of your personal data under certain circumstances.

  • Right to Restrict Processing: You can request that we limit the processing of your personal data.

  • Right to Data Portability: You can request a copy of your personal data in a structured, machine-readable format.

  • Right to Object: You can object to the processing of your personal data for specific purposes, such as direct marketing.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within one month.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies help us:

  • Understand Usage: Analyse how visitors use our Website to improve its functionality and content.

  • Personalise Content: Tailor content and advertisements to your interests.

  • Provide Services: Facilitate features like shopping carts and secure logins.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our Website.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently received personal data from a child, we will delete such information promptly.

11. International Data Transfers

Your personal data may be transferred to and processed in countries outside the United Kingdom. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your data during such transfers, including standard contractual clauses and other legal mechanisms.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Website with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: performancecarprints@gmail.com