FAQ

1. What Is Performance Car Prints?

Performance Car Prints is a specialised business that designs and manufactures custom 3D printed phone holders and cup holders for high-end sports cars and supercars. Our products are crafted to seamlessly integrate with your vehicle's interior, providing both functionality and aesthetic appeal.

2. What Products Do You Offer?

We offer a range of 3D printed accessories designed to enhance your driving experience:

  • Phone Holders: Secure and stylish mounts compatible with various smartphone models, featuring a fixed position for optimal visibility.

  • Cup Holders: Custom-designed holders that slot into an empty compartment in your car’s centre console, preventing spills and adding a touch of personalisation.

3. Which Car Manufacturers Are Supported?

Currently, our products are specifically designed for models from the following manufacturers to ensure a perfect fit and optimal functionality:

  • Aston Martin

  • Ferrari

  • Audi

We are continuously expanding our range and will be adding more manufacturers over time. If you have a specific model in mind that is not listed, please contact us to discuss potential compatibility or custom solutions.

4. What Materials Do You Use for 3D Printing?

We use PETG (Polyethylene Terephthalate Glycol) for all our 3D printed products. PETG is chosen for its excellent durability, strength, and resistance to impact, ensuring your accessories withstand the rigours of daily use while maintaining a high-quality finish.

5. How Do I Place an Order?

Ordering your custom 3D printed accessories is easy:

  1. Browse Products: Explore our online catalogue to select the phone holder or cup holder you’re interested in.

  2. Customise: Choose your preferred customisation options such as colour, finish, material, and any additional features.

  3. Add to Basket: Once satisfied with your selections, add the items to your shopping basket.

  4. Checkout: Provide your shipping and payment details to complete the purchase.

  5. Confirmation: You will receive an order confirmation email with your order details.

6. What Is the Estimated Production and Shipping Time?

  • Standard Finish Orders:

    • Production and Shipping: Same day if the order is placed before 4 PM GMT.

  • Flocking Finish Orders:

    • Production Time: An additional 24 hours before shipping to allow the glue to cure.

    • Shipping: Within the next business day after production.

7. Do You Offer Bulk Discounts for Large Orders?

Yes! We offer competitive discounts for bulk orders, making it easier for businesses, car clubs, or events to purchase multiple units. Please reach out to performancecarprints@gmail.com.

8. What Is Your Return and Exchange Policy?

We strive for your complete satisfaction. Please note the following:

  • Standard Orders:

    • Returns: Accepted within 14 days of delivery for damaged or incorrect items.

    • Exchanges: Available for different sizes, colours, or designs if the original product doesn't meet your expectations.

    • Refunds: Issued for qualifying returns after the returned item is inspected.

  • Flocking Finish Orders:

    • Non-Refundable: Custom finishes are made to order and cannot be refunded. Please ensure your customisation choices before placing an order.

9. Who Can I Contact for Further Assistance?

If you have any additional questions or need personalised assistance, our customer support team is here to help!

  • Email: performancecarprints@gmail.com